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Shopping Information
1. Do you offer free shipping?
Yes! Enjoy free shipping on orders over Rs. 5,000. Delivery charges may apply to orders below this amount.
2. How long will delivery take?
Orders are typically delivered within 3–5 business days, depending on your location.
3. What happens after I place an order?
Once your order is placed, you will receive an order confirmation. Our team will prepare your eyewear and dispatch it to your delivery address.
4. Can I track my order?
Yes, once your order has been dispatched, you can use the tracking details provided by our team to follow your shipment.
5. Can I return or exchange my eyewear?
Please contact our support team to discuss returns or exchanges. Eligibility depends on our return policy and the condition of the product.
Payment Infomation
1. What payment methods do you accept?
We accept the payment methods available at checkout. Please review the options before completing your purchase.
2. When will my payment be processed?
For online payments, your payment is processed during checkout. For cash on delivery, payment is collected when your order arrives.
3. What is a wishlist?
A wishlist lets you save your favourite eyewear products so you can easily find and shop for them later.
4. What if I receive a damaged or incorrect product?
Please contact our support team as soon as possible with your order details and photos of the product so we can assist you.
5. Can I change or cancel my order?
Contact our support team as soon as possible to request a change or cancellation. Requests may not be possible once an order has been dispatched.
